Returns & Exchanges

At Cosi Home, we want you to love every piece you bring into your space; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and unused condition to ensure a smooth processing experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes with all protective inserts to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.